Refund policy
Refund policy
We do not offer a return policy. However, we are committed to ensuring your satisfaction and will provide refunds or replacements in specific cases, such as:
- Items damaged during transit
- Defective products
- Incorrect items received
If you encounter any of these issues, please contact us immediately at support@themalabarcompany.com so we can assess the problem and resolve it promptly.
Important Notes:
- Refunds or replacements will only be processed for issues reported immediately upon receipt of the product.
- Sale items, gift cards, and certain categories (e.g., perishable goods, custom items, or hazardous materials) are not eligible for refunds or exchanges.
We encourage you to carefully inspect your order upon delivery to report any damages or issues right away.
For questions or concerns, please email us at support@themalabarcompany.com.